Q: What are the maximum/minimum part dimensions you can handle? Which materials and tolerances are supported?
A: We specialize in small-to-medium parts (turning diameter ≤500mm, milling size ≤1200mm), working with aluminum, steel, brass, and engineering plastics. Standard tolerance: ±0.02mm (customizable to ±0.01mm).
Q: What is the lead time for prototypes and small batches? Can you expedite orders?
A: Prototypes: 3-5 days; small batches: 7-15 days (complexity-dependent). Expedited orders require a 20% premium, with a minimum 48-hour turnaround.
Q: How can we reduce part costs? Are there volume discounts?
A: We offer DFM (Design for Manufacturing) suggestions (e.g., structural simplification/material substitution). Volume discounts (5%-15%) apply for orders ≥1000 units.
Q: How do you ensure parts meet drawing specifications? What inspections are performed?
A: Critical dimensions are 100% inspected via CMM and optical comparators. We provide inspection reports with measured data and CPK analysis.
Q: Are there manufacturability issues in our design? Can you suggest optimizations?
A: We review drawings and propose improvements (e.g., adding tooling holes/adjusting tolerance zones) to enhance feasibility and reduce costs.
Q: How do you protect the confidentiality of our designs and data?
A: After signing an NDA, drawings are accessible only to the production team. Data is encrypted, and files can be securely deleted post-project.